Faber creates reliable production plans and give answers to customers quickly, with the APS
Faber was founded in 1955 with the creation of the world’s first kitchen hood, a sector in which today it is the leader. It is an industrial group present with its own offices in 8 countries and 3 continents and which produces a wide variety of extractor hoods by its own brand or not. The quantity of MTO (Make To Order) is preponderant and the company from the Marche region meets the needs of its customers, demonstrating a high flexibility and versatility by winning the consequent high complexity of production. In fact, hood production often sees customized products, even for small lots, with a view to maximum customer satisfaction.
The Marches company is always aimed at improving and maximizing the efficiency of internal processes. For this reason, with great foresight, almost fifteen years ago, it chose to equip its production process with an advanced planning and scheduling software. Faber’s goal was to improve itself by obtaining an improvement in the level of service, increasing the warehouse turnover, eliminating the risk of stock-out, reducing the time required for planning and scheduling and increasing productivity.
Faber decided to increase business performance by entrusting production planning and scheduling to an APS software directly integrated with the management system. After a careful software selection the choice fell on CyberPlan, thanks to some unique features necessary to achieve all the ambitious objectives:
- Calculation speed;
- Advanced graphics;
- Planning and scheduling in a single solution;
- Adaptability and configurability;
- Reliability of the system.
Thanks to the CyberPlan solution, Faber has drastically reduced the time required for planning, and continues to reduce it: thanks to CyberPlan implementations, the time required for a scheduling today is 1/3 compared to that required 5 years ago. This result also led to an increase in the weekly scheduling frequency, which went from 2 times a few years ago to 3 today. The adoption of a first-level APS solution allowed Faber to also obtain the simulation capacity and thus be able to check different scenarios in the scheduling field, which makes it possible to identify the best plan for the company objectives. The group from the Marche region has thus achieved a remarkable level of service: the already excellent 88% has been brought to a value of excellence of 96%. Today, the warehouse turnover is equal to 8.7, a result of absolute importance that demonstrates the company’s determination to continue improving and shifting its standards to ever-increasing levels. The stock-out was reduced, allowing Faber to meet the needs of customers in terms of changes in the delivery times of the orders. The communication of the planning department with the sales department has increased and improved thanks to the advanced planning and scheduling software. Today, Faber’s production planning is able to give delivery dates quickly and easily to the sales department, which can thus inform customers promptly. Communication has also improved in relation to suppliers: today Faber can count on a tool that indicates the materials that will be necessary according to the scheduled plan and which allows this information to be forwarded to suppliers.