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Palazzetti plans the production with CyberPlan

How Palazzetti fights the crisis with the efficient reorganization of the Supply Chain

The Company

The Palazzetti Lelio S.p.A. today it is one of the world’s leading companies in the field of wood and pellet heating. The company was founded in 1954 in Porcia (PN) with the production of cement products for interior design, which was joined a few years later by the industrial processing of marble for floors and walls. At the beginning of the ’70s the first Italian production of complete prefabricated fireplaces and barbecues began, made with industrial processing systems, in compliance with aesthetic and functional requirements, simple in installation. In the following years the production of wood and pellet stoves and fires started. Innovative products, developed in compliance with the highest technological standards and in absolute respect for the environment, tested and certified by the most prestigious European Institutes, as well as by associations for the protection of consumers and the environment.

Since 2016, the company has integrated into its business model the offer of innovative digital services based on the experience acquired in its core business, particularly in the field of the Internet of Things (IoT) and the Customer Care services to it. connected. Palazzetti strongly believes in technological research as a strategic lever for achieving company objectives. For this reason every year invests 5% of the total turnover in research and technological development.

The mission is to commit energy and resources to obtain products with the highest performance and minimum consumption, in the name of total comfort.


The Challenge

In recent years, the economic context has forced us to review and contain inventory levels, albeit with the aim of not undermining service levels.
The challenge that Palazzetti had set itself was to reorganize and integrate the entire Supply Chain, from demand management to short-term planning.

To support the change we needed an application support superior to that of the classic ERP and we started a software selection within the programming and scheduling systems. It was a long and very difficult decision, because it represented a fundamental choice.


The solution

We decided to rely on Cybertec, in addition to the characteristics of the software, also for the professionalism and preparation of consultants perceived since the first meetings.

Immediately, an excellent work team was created that allowed us to overcome the many difficulties encountered. Already a few months after the “go live” of both Manufacturing Forecasting and CyberPlan, they appreciated the results. The countless Excel files were abandoned thus obtaining complete factory control, which enabled the annual budget to be set and the deviations to be checked on a daily basis.



The planning workers create and monitor the main plan in a short time and, thanks to the better integration with the sales forces, they are able to react better to the demand peaks. The purchasing office is drawn from the plan and orders only what is actually needed, guaranteeing the entry of the materials at the moment dictated by the production process. A better distribution of work phases on an optimal combination of man and line resources has led to greater productivity and yield. The possibility to act in advance on critical issues and to simulate alternative production choices in a short time has contributed to reducing production costs.

Both Manufacturing Forecasting and CyberPlan have “simplified our working life“; what contributes to increase the added value of the IT solution is all the training work done together with the Cybertec engineers to the less experienced staff regarding the management of materials and the information flows of the entire Supply Chain.



The possibility to act in advance on critical issues and to simulate alternative production choices in a short time has contributed to reducing production costs.

Now the company speaks a single management language.

Ing. M Palazzetti
Ing. M Palazzetti
CEO, Gruppo Palazzetti

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